Can I order custom-sized products?

We offer products in wide variety of sizes and are able to produce necklaces and bracelets in any size you prefer. Please send an email with size requirements at and we will get back with quotation at the earliest convenience.

Do you guarantee quality of your products?

We guarantee that our products are of the highest quality. Any defective item will be replaced by high quality item or money will be refunded.

Our products are certified by National Probation Lab.

Do you give certificates of authenticity?

We give certificates of authenticity certifying that the item is made from natural Baltic amber and comply with all quality standards. Certificates of authenticity are included in individual packaging for each item.

What parts are included in individual packaging for each item?

Individual packaging for each item includes:
Certificate of authenticity

Organza bag with Amberos logo

All together they are packed in a nice Sheer plastic bag

Should I create an account?

Creating an account helps to make the ordering process easier. By creating an account you will be able to see all your previous orders, last order status and will not have to repeatedly fill in your personal information when placing a new order.

Do you have a minimum order quantity?

As we are a wholesale company our minimum order quantity is 10 units of single (one style, color and lenght) item.

How do I place an order on

Ordering at is easy and safe. Once you have found items you would like to purchase, click on the "ADD TO SHOPPING CART" button to place them in your Shopping Cart. Follow the directions through the checkout process to complete your order. Your order will not be placed until the very end of the checkout process, when you will be asked for your credit card information. 

Is it safe to order on

Yes, it is safe to order on We use industry-standard encryption technologies when transferring and receiving customer data.

What is the difference between “Stock mode” and “Discover mode”?

“Stock mode” allows you to order items we already have prepared and ready to ship immediately. “Discover mode” allows you to order any items we have available in our catalogue. Ordered items will be prepared and shipped in a timeframe of 3-14 days.

What payment methods do you accept?

We accept payments by Visa, MasterCard, Discover, American Express and PayPal (4.9% tax will be applied when payment is made by PayPal).

How can I make returns?

We accept returns shipped within 7 workdays after your order is received. A refund will be made to the purchaser.

What if I need extra help or advice about my purchase?

In case of any questions, comments or queries, please contact us at or click on the “CONTACT US” button you will find on each of our website pages.

What shipping options are available?

There are few shipping options to choose from:
Registered Lithuanian Post mail, DHL Worldwide, TNT Express or TNT Economy.  

What are shipping fees?

Shipping fees vary according to the destination country, delivery time and order size. As soon as you place all the items you wish to have in Shopping Cart, you will be given shipping options to choose from.

How quickly do you ship an order once it is placed?

We will ship “Stock mode” items the next working day. It takes some more time to ship “Discover mode” items. “Discover mode” items shipping timeframe may vary from 3 to 14 days. After your order is placed we will get back to you with your order shipment date at the earliest convenience.